Top 8 Keto Meal Delivery Services You Should Check Out

Are you in search of an easier way to stick to your ketogenic diet? Or perhaps you’re interested in trying out a ketogenic diet for the first time? Either way, there are a few meal delivery services on the market that are designed to make it simpler for you. There are options that provide you with ingredients and a recipe so you can prepare the meal yourself. And there are services that deliver pre-made meals to your door and some that are just committed to healthy snacking.

No matter what you’re looking for, these services provide you with high-quality foods so you can feel confident in what you’re eating and know that you’re abiding by your diet’s rules. The best part is that you don’t have to get sucked into a food rut or give up your favorite dishes. They each provide plenty of options for you to choose from.

These services are dedicated to using the best ingredients and providing you with dishes or snacks that are high in fat, moderate in protein, and low in carbohydrates. No longer will you have to plan out your meals and do the grocery shopping every week when you have delicious items delivered straight to you. They’ve eliminated the stress of meal planning so you don’t have to worry about it.

If you’re interested in trying out a keto meal delivery service, we have rounded-up eight of the top options that are currently on the market. Check out these options and select the one that’s best for you. You’ll receive a delivery of delicious food in no time at all!

*This post has been updated as of March 3, 2019 to reflect the best keto meals you can order online.

1. Sun Basket

Steak with chermoula, roasted vegetables, and pesto — Calories: 600, Protein: 42g, Carbohydrates: 13g (per serving)

Sun Basket is one of the more popular meal delivery kits around due to how versatile their meal plans are and how delicious their food tastes. While they don’t have a specific “keto” meal kit, they do have a great paleo option. We’ve used Sun Basket in the past when we went keto and had little time to search for recipes, buy all the right ingredients, and cook. It was a huge time saver. Their paleo plan has meals that are high in protein and high in good-fats. All of the meals we had on this plan were low-carb as well so I’m surprised why they don’t call this one their “keto plan” in addition to paleo. The best part of Sun Basket is that they actually tell you exact numbers when it comes to carbs, protein, calories, etc. This is something that not all meal kits do.

Click the button below for $35 coupon/promo off your order.

View Sun Basket Price

2. Keto Delivered

Keto Delivered was founded by Craig Clarke and Katie Jaeger. These two co-founders were inspired to create this food service due to their own transformations they’ve made with their health and bodies, all thanks to following a ketogenic diet. In fact, Craig has followed a ketogenic diet for over six years and has seen a weight loss of over 80 pounds due to making better choices with his food. Katie’s journey is equally as impressive, as she was able to drop 130 pounds total.

Now, these two are helping others get on the ketogenic train by delivering products to your doorstep every single month. It’s an opportunity to discover new products and amazing recipes that will inspire you to get in the kitchen and start cooking. After all, these two are passionate about food and they don’t want want anyone to feel limited when sticking to a set diet.

Inside your box each month, you’ll find five to seven ketogenic diet friendly foods, which have been carefully curated for your enjoyment. These foods come from artisans, farmer’s markets, and small batch foods. It’s your chance to try something new and also support small businesses. All of the selected items are keto-friendly and low in carbohydrates. You might find cooking-related products (spices, herbs, and condiments), beverages (coffee, tea or other beverage enhancers), or snacks (jerky and nuts).

View Keto Delivered Price

3. Quest Keto

*Quest Keto has been shut down

If you’re looking for pre-made meals that are suitable for a ketogenic diet, Quest Keto is one option to consider. These meals are prepared in a safe facility and are made with quality ingredients without the use of preservatives. Everything is high in fat, adequate in protein, and low in carbohydrates to ensure it fits the needs of your diet.

After they’ve been prepared, the meals are frozen and sent to your door. When you’re ready to chow down on one, all you have to do is heat it up. Re-heating instructions are included on every package, but it truly is as simple as popping it into the microwave. This means you’ll have a keto-friendly dish in no time at all, so there’s no excuse to skip a meal or eat something unhealthy. The best part is they even have options for breakfast, lunch, dinner, and snack so you can easily follow a ketogenic diet.

View Quest Keto Price

4. Keto Krate

If you’re a big snacker and need to have a delicious and healthy snack on hand at all times, Keto Krate completely understands your needs. While many meal delivery services focus on providing you with a full meal, Keto Krate is actually dedicated to providing you with a box of snacks every single month. This ensures you always have something ketogenic-friendly to snack on, no matter what time of day it is.

They hand-select some of the best snacks from all over the world, package them up, and ship them directly to you. It saves you the time and hassle of having to find suitable snacks and purchase them yourself. All of the items you’ll find in the Keto Krate box are low carb (5g of net carbs per serving or less), gluten-free, and maltitol free. They also choose snacks that are free of aspartame and conscious of soy and sucralose. This means that soy and sucralose will never be high up on the ingredients list in the snacks you receive. With six to eight snacks in your box every month, you’ll have some great options to munch on throughout the day.

View Keto Krate Price

5. Green Chef

While Green Chef doesn’t advertise themselves as being a meal service designed for the ketogenic diet, many customers are finding it perfect for their dinners. One of the great things about Green Chef is that they’re committed to using fresh, organic ingredients so you can be sure you always have wholesome meals to put on the table for you to enjoy. They even provide a paleo option which is rich in animal proteins and fresh produce and also a vegan option for those who prefer a plant-based diet. Not only that, but they even have more plan options, including: omnivore, carnivore, gluten-free, and vegetarian.

They provide new recipes every week for you to choose from, which allows you to select exactly the meals you want to prepare in your home. You also have the ability to choose a two-person plan or a family plan that’s designed for a family of four people. Every ingredient is responsibly sourced and certified organic. You can feel confident that your meals are free from synthetic pesticides, GMOs, artificial ingredients, growth hormones, and antibiotics. All you have to do is cook up the fresh ingredients according to the recipe and enjoy.

View Green Chef Price

6. Factor 75

Another company that delivers pre-made ketogenic-friendly meals straight to your doorstep is Factor 75. These meals are nutritious and made with fresh, organic ingredients. You can count on everything being hormone and antibiotic-free, gluten-free, soy-free, and free of GMOs. Everything is also pasture-raised, grass-fed, and preservative-free. You won’t have to worry about the quality of the ingredients used in these dinners when you know they’ve chosen only the best.

Once you’ve received your meals and you’re ready to enjoy one, you simply need to heat it up. Within minutes, you’ll have a fresh, delicious dinner on the table for you to enjoy. They also provide plenty of options for you too chose from, including: a taco bowl, a cheese stuffed bacon burger, and a grilled chicken bowl. You’ll even find a couple breakfast options like blueberry pancakes and muffins.

The price varies depending on how many meals you receive each week. The cheapest option is four meals, which comes in at $60. This costs approximately $15 per meal.

View Factor 75 Price

7. Ketoned Bodies

*Ketoned Bodies has been shut down and many users have submitted complaints regarding their service. From what we can tell, the owner is selling the business.

One of the selling points for Ketoned Bodies is that you can choose the meals you want to receive or you can work with one of their nutritionists to create a custom ketogenic meal plan. This is something not many services offer, but many customers may want to take advantage of it. It’s a great way to ensure you’re picking the dishes that are right for you.

Ketoned Bodies is committed to using high-quality ingredients for all of their meals as well. They’re careful in making sure everything is clean and healthy. Their dishes contain 100% grass-fed beef and 100% pasture-raised eggs, poultry, and pork. They refuse to use meats from factory-farmed, grain-fed animals, so there’s never any question about where the animal protein in their meals came from.

When ordering from them, you can expect to find an array of delicious meals to choose from, which includes items suitable for both breakfast, lunch, and dinner. Some of the dishes on the menu include: White Pizza Frittata, Sausage Breakfast Casserole, Cajun Shrimp and Zucchini Alfredo, Zero Carb Breaded Chicken and Broccoli and Cheese, Pasta-Less Lasagna, Flat-Iron Steak, and Real Texas Chili. With options like these, they’ve made it easy to stick to a ketogenic diet because you’re sure to find something you’ll like!

View Ketoned Bodies Price

8. Trifecta

Crusted Salmon and Ratouille

Trifecta is best known for providing pre-made (never frozen) organic meal kits for athletes counting macros. However, they now have a keto meal plan. What we love about Trifecta is the fact that they give you the ability to truly customize your order. Unlike other meal kits, you can choose if you want breakfast, lunch, and/or dinner. You can have one, two, or all three. They also allow you to choose how many meals per week you’d like to get.

Here’s a list of some of the scrumptious pre-made meals they offer: Beanless Chili Con Carne, Meatloaf & Mashed Cauliflower, Asian-Style Turkey Meatballs, Crustless Quiche.

Although this is one of the newer keto meal delivery services around, we’re very impressed!

View Trifecta Price

Honorary Mention: Keto & Co.

Maybe you don’t need a full meal delivered and you’d rather pick out your food à la carte. Keto & Co. might be the perfect option for you. They have a huge selection of keto food, meals, and even just snacks. You can even filter your keto food search by organic, vegan, vegetarian, and more. Prices range on this site but they aren’t too expensive for what you’re getting. The best part is that they offer free shipping for orders that are $50 or more.

View Keto & Co. Price

Benefits of Using a Keto Meal Delivery Service

So you’ve read our list of keto-friendly meal delivery services but you’re not sure if it’s right for you. That’s okay! These meal delivery services are right for some people and not others. We’re here to help you make the right decision.

Let’s go over the benefits of using a keto meal kit so you can see if it’s in line with what you’re looking to get out of it…

Ability to Stick to Keto Without the Hassle of Guessing Macros

Has your biggest struggle with the keto diet been trying to figure out your macros? Counting the fat, protein, and carbohydrates in every single one of your meals can be a little overwhelming and time-consuming. Ultimately, it could deter you from sticking to keto-friendly meals for the long haul. Luckily, using a meal delivery service can help eliminate that hassle!

There are companies, such as Trifecta, that provide meals to help you hit your macronutrient goals through lean protein, complex carbs, and veggies in every dinner. This is great for anyone who wants to be conscious of their macro intake, but finds it too stressful to calculate everything themselves. This provides balanced meals without any additional effort from you.

Perfectly Portioned to Avoid Overeating or Under-Eating

Following any kind of diet can be a little stressful and involve a lot of planning. What should I eat? When should I eat? And how much am I supposed to be eating at each meal? There’s a lot to figure out if you want to ensure you’re feeding your body properly and getting in all the essential nutrients.

Luckily, using a keto meal delivery service will help eliminate some of that stress and take care of all the planning for you. They’re especially great for keeping you on track when it comes to portion sizes. All of the meals you’ll receive will be perfectly portioned so you don’t have to worry about overeating or under-eating. You’ll get exactly what your body needs to stay in ketosis.

Factoring in Time, It’s More Budget-Friendly Than Making it Yourself or Eating Out

One of the things that holds people back in signing up for a meal delivery service is that they’re worried about the cost. While some of the meal delivery services on this list might seem high in price, you have to think about where you’re saving in terms of both money and time.

These services are either providing you with pre-made meals or fresh ingredients to cook the meal yourself. It all depends which one you go for. Either way, it’s going to cut down on the amount of food you’ll have to purchase at the grocery store each week since your dinners are going to be taken care of for you. This can help save money because you often have to buy more of one ingredient than you need for a recipe. And then, sometimes you have food that goes to waste and has to be thrown out.

Any of the meal kits on this list are going to help you cut down on food waste, thus saving money in the long-run. Plus, you’re  going to be saving time, which is the one thing we can never get back. You can cut down on trips to the grocery store and the time you spend there. And you can cut down on the amount of time you spend in the kitchen because it won’t take as long to put a meal on the table. This will free you up to do other things you may find more important.

It Provides the Opportunity to Try Unique Keto Meals

We’re all guilty of getting stuck in a rut when it comes to food. When we find something we like and that’s also easy to make, we fall into the trap of making it over and over again. And the reality is, that gets boring after a while! We need a little variety in our lives when it comes to the meals we make.

Instead of scouring the web for new recipes to try, you can use a keto meal delivery service to provide you with unique dishes to taste. This way, you aren’t always repeating the same recipes and you’ll get to try new things that you probably wouldn’t have made otherwise. It expands your palate as an eater and can step-up your cooking skills in the process when you learn how new flavors work together.

For instance, Green Chef has a keto-friendly meal plan with a menu that rotates each week. This way, you’ll never get bored because you’ll have access to plenty of variety. Dishes like Chicken With Alfredo Sauce, Steaks with Blue Cheese Sauce, and Cumin-Roasted Pork Chops will make going keto easy and delicious.

What to Consider When Choosing a Keto Delivery Service

When putting together this list of keto-friendly meal delivery services, we wanted to approach it as methodically as possibly. When putting together our initial list, we used the questions/points below to find our favorites.

If you’re thinking about trying a keto delivery service, you can use these points to make the most informed decision possible.

Do They Have a Keto-Friendly Plan or Just a Low-Carb Plan?

Some people want to stick to a keto diet in order to be in ketosis while others are looking to use it to simply lose weight. If you are someone who wants to stay in ketosis, look for meal kits that have a ket-specific plan. However, if you’re someone who’s looking to lose weight using keto, you could possibly get away with a meal kit that has a low-carb plan. Do your research and see what kind of ingredients are included in each meal and look at at the nutrition facts as well. It may not be easy, but it’s worth it if you want to stay keto. It’s important to know what you’re putting into your body before you commit to a purchase.

Variety of Keto Meals Offered

Variety is definitely important to consider because no one wants to get into a food rut eating the same exact meals day after day. You should change it up and experience new flavor combinations to keep it interesting and exciting! This way, you’ll actually look forward to keto rather than dreading the meals.

Once you’ve found some keto delivery services you’d like to try out, take a look at their menu. Do they have a ton of options to choose from or only a few? Which ones have piqued your interest? After all, if they don’t taste great, you won’t eat them! Your best bet is to go for a company that offers a rotating menu with a lot of options so there’s always variety available to you.

Quality of Ingredients

Next, take a look at the quality of the ingredients in the meals you’ll be receiving. You want to make sure you’re getting fresh, nutrient-rich ingredients. You don’t want loads of sugar or other weird ingredients lingering in your dinners because it eliminates the health benefits they can provide and can prevent you from going into ketosis. Instead, look for organic ingredients, lean proteins, and healthy fats.

Overall Cost of the Meals

Of course, you’ll also want to consider the cost when choosing a keto delivery service. You want to make sure you’re getting great value for the money you’re spending without breaking the bank. But the thing is, you don’t just want to look at the subscription cost of the service on a weekly basis.

You really want to look at the cost per serving for each meal. For instance, if you sign-up to a keto meal plan with Green Chef, you’ll be paying about $11.99 per meal. It might sound high initially, but when you consider the high-quality, organic ingredients that go into each dinner you cook, it becomes pretty reasonable. Also, when compared to similar general meal delivery services like Blue Apron and HelloFresh, it’s only around $1 more per meal.

Also think about all the times you’ve thrown out ingredients for meals because they spoiled before you were able to use everything. That’s money you’re throwing right into the trash. Using a meal service is going to help eliminate food waste and help you get more for your money.

Reliability of Service

Before you push that “buy” button, it’s worth it to read a few reviews from customers who have actually used the service before. It’s nice knowing that other people have had a great experience so you can feel confident in your own purchase.

Take some time to look through reviews for the keto delivery service options you have in mind. Are customers happy with the quality of the product they’re being provided? Or have there been a lot of complaints? You also want to consider if the orders are arriving on time and if they’re still frozen upon landing on the customer’s doorstep. Are the meals easy to make? And do they even taste good?

Do your research before making a commitment so you’re more likely to sign-up for a great service that’s going to deliver high-quality with each box you receive. It might seem time-consuming, but it’s so worth it in the end.

We have a full list of in-depth reviews on keto-specific meal kits, snack boxes, and more here.

Are the Meals Pre-Made or Do They Need to be Made?

Lastly, you’ll want to consider how the meals are going to arrive. Many keto delivery services will provide you with pre-portioned ingredients and a recipe so you can whip up the meal yourself in your own kitchen (for example, Green Chef). This is obviously going to take a little bit of time since you will have to actually cook the meal. Many of these services take about thirty minutes to one hour to prepare a meal.

However, it’s still going to be a time-saver since you won’t have to wash veggies, chop, and measure ingredients on your own. All of that prep work has already been taken care of for you. It’s perfectly portioned for your meal and you simply need to start cooking.

There are some services which will deliver already-made meals (for example, Trifecta). This is fast and easy since you’ll just need to grab the dinner out of the fridge and heat it in the microwave or oven There’s no need to get out your pots and pans or create more dirty dishes for yourself.

Dan Scalco

As someone who is considered an "average" cook, I have looked far and wide for meal delivery services that will help save me time and money while still ending up with a tasty meal. In my quest, I have tested and reviewed tons of different food delivery services. I am using this site to share all of my findings with you!

View all posts

26 comments

Your email address will not be published. Required fields are marked *

  • I just received my first Green Chef “Keto” plan and it does not fall within Keto guidelines. It’s not high fat and very low carbs, which is Keto by definition. As anyone that cares about staying in ketosis knows, you’re supposed to stay under 25 net grams of carbs per day. The first meal I made had 21 net grams just for this dinner. And the fat was way to low. I wrote them and got a response that “it may not fall into the more strict guidelines of a keto diet” but that I could reduce the sauces and add fat. they use higer carb veggies that I would also have to take out (green beans, carrots, sugar snap peas). So if I have to take out the HC veg/sauces and add fat…then why am I paying for a Keto plan? They didn’t really seem to care. It’s a clean diet, it’s Paleo, it’s GF, but it’s not Keto. Maybe they’ll change if others complain, but as of Aug 2017 it’s not compliant.

    • I fully agree. I see Green Chef listed when I google Keto Meal Delivery and they have a specific ‘Keto’ plan but it definitely doesn’t fall into Keto from everything I have read. The current meal plan (3 meals) has 10, 17, and 20 g of net carbs. This is for one meal (i.e. dinner) for the day. Good luck staying under 20-25 with your other meals. It’s a good try but I don’t think you could easily stay in Ketosis with these meals.

  • After reading your post I was really excited to try Ketoned Bodies as i used to basically live off of lean cuisines before I followed a keto diet and struggled with quick meals when i switched low carb. I went on their website to look at their meals and nutrition info and it seemed too good to be true! Their chicken fried steak meal was only 2 net carbs. I was a bit confused as I have ordered from Keto Fridge before and know they only list carbs, not fiber so I messaged their online chat bot to see if this site was the same.

    Upon further inspection, I noticed that some of the meals that included things like Brussels sprouts and asparagus had a net carb of zero, which made me suspicious as I know that’s not possible. When I notified their customer service rep, they said that those we’re incorrect.

    I naturally asked them if someone could confirm the rest of their nutritional info then as those were wrong and I closely track net carbs – Instead of respecting this they threw their preference for not tracking carbs in my face, instead of respecting what works for me, and took this issue extremely personally, getting really offended and defensive by my request. I was really saddened by the way that they treated me as a potential customer – I understand that mistakes do happen, especially on a new website, but just want to be able to accurately track my macros.

  • I’ve been a Ketoned Bodies customer for at least a month now. Their service and quality have definitely improved, though I have spoken with Bryan the owner and he fixed some early issues. I copy their nutrition info into MyFitnessPal and all the meals list the carbs and fiber on their Ketoned Bodies website. I’ve never seen anything listed as no carb. There is one woman who answers the phone there who’s been very rude to me and has hung up on me before, that’s probably who you talked to Paige.

  • Factor 75 is legit. I work weird schedules and can barely keep up with the right diet. I’ve tried a few of the smaller “healthy” and keto meal delivery services. They just were not great. I didn’t see the value. Factor 75 is the only one I actually like.

  • Had a number of issues with Ketoned bodies. Packages arriving smashed or the cellophane wrap compromised and the food spoiled in my refrig. Promised a refund and it never happened even though I emailed Bryan to remind him. Items were not available so instead of contacting me they made their own substitutions. Placed an order and it was sent to Colorado and I live in CA. Never received a notification…kept emailing Ketoned bodies inquiring as to where was my order and when it would ship. Things just kept getting worse and over time the food kept getting saltier and saltier.

    Starts out good but goes downhill fast and a customer service department does not exist. Food is rather pricey even for the chicken entrees.

  • I would add KetoFridge. Awesome food. A few meals were a bit too high in carbs for me, so I split them in half. Great sides as well. By far my favorite.

  • Keto Meal Delivery ketomealdelivery.com is local out here in LA, but worth mentioning as they plan to start shipping nationwide soon. They are an off-shoot of a company “Muscle Up Meals”, their carbs are only the vegetables. The fats on most of the dishes are high due to their sauces and sides such as cauliflower puree made with a vegan plant based mayo. They are currently dairy, soy, and gluten free, so they use vegan mayo on every creamy sauce they have but it’s really yummy and you can’t tell it’s vegan. The food in general is more on the high end, like you’d get from a private chef, really great meals, worth checking out.

    They also have some new keto snacks they added.

  • I’ve tried Keto Fridge and Ketoned Bodies. Both have great food. I Don’t really like the packaging of most of Keto Fridge, but the food is great. I did have an issue with Ketoned Bodies though. I would stay away from the chicken thighs. I had two in the same shipment that spilled blood over everything when I cut into them. Ketoned Bodies did give me a refund, but said the chicken was safe to eat as it is slowly cooked. They even compared it to Prime Rib. I’m sorry, but bloody chicken is a far cry from Prime Rib. While I like the food, I will never order their chicken thighs again. Bloody chicken may be safe, but it tastes like s**t.

  • I’ve used Keto Fridge for a while. Theirs is good but we got tired of the small list of keto meals that were offered every week. We were thrown off by what looked like shrink wrap MRE’s, but they turned out to be delicious. Just wish they had more variety. We have also used Factor75 for a while, they are good too. Their portions can be small, and we got bored eating the same meals every week. I agree with everyone else about Ketoned Bodies food, the meals are good, but I had issues with the broken containers too. The owner, Paul, (I guess one of the owners), said they were changing suppliers, and processing facilities and that I should expect a huge improvement. Then I placed an order that I didn’t get a confirmation on and wasn’t on their website. I placed the order again thinking I must not have submitted it. Then suddenly both showed up. I called and told them not to send one and to give me a refund. He asked if he could credit my account for the next order. I agreed. Then they ended up sending both orders. I was unable to connect with him again even tho he gave me his “direct” number. I’ve tried contacting him several times. We froze and ate the meals. I wondered if the credit was still there. When I ordered next , the credit was there. I ordered the exact amount again. They sent me half the meals. He still will not return my calls. The packaging has changed; it is brown cardboard with no labels or company name. I have no idea what the frozen meals are. There is no consistency, no communication, and service is non-existant. I will no longer use them. I looked at the ketomealdelivery.com and it looks great but it doesn’t delivery to my state. 🙁 Guess I will go back to Keto Fridge and Factor75 for now.

  • Tried the Sun Basket plan after using the coupon on this page. No where on the actual site does it mention “keto” but I checked out the nutritional info to make sure the meals I would get on their paleo plan would fit what I’m looking for. The good thing about this meal kit is that they tell you the nutrition per serving. I don’t know why other services hide that! It’s annoying. Anyway, I ordered and enjoyed Sun Basket. It made my first few weeks of keto much easier so I came back to thank you.

  • We read this article and a few other reviews and chose to go with Ketoned Bodies. For the first time in my life I wish I WOULD have read the comments.

    We had not received our order so we contacted them and were told we would not received the delivery until Monday. We should have RECEIVED our food on WEDNESDAY, January 30th according to the website information. Instead, it was SHIPPED OUT on WEDNESDAY, January 30th. When we finally received our delivery all of the meals they were are all at room temperature. Upon opening the package there was some plastic wrapped material and some craft paper shavings. The package says there is dry ice but there is nothing cold contained in the box. The box upon opening smelled. We could not eat them as they are not frozen and not even cool to the touch. They were actually raw and sliding around in their packages. I contacted the company by email, facebook message, phone and their customer service a total of 17 times (and counting) to resolve this issue. A response was finally given to me via email that they would refund the money. That has not happened and they will not confirm that the refund is “processing”. This has been going on now for almost over a week. (Just the “pending refund” itself.) The entire ordeal has been going on almost a month to resolve. Also, as of TODAY, the email they tell you to contact them at gets returned and says “address can not be found or no longer can receive email.” At this point I wish someone would be accountable.
    I HIGHLY suggest you remove them from your review as a recommendation, considering how many complaints are posted here. I can only imagine how much money is not being refunded to people.

    • Hey Andrea, I’m so sorry to hear about your experience! It looks like Ketoned Bodies has taken a downturn in their entire service within the past 6-8 months. We’re definitely going to this list to reflect the negative experiences.

  • I had the WORST experience with Ketoned Bodies. The first time I tried to order meals there was only 3 options available . Two weeks later there were more. So I ordered. It took 2 more weeks to process the order and get the food. The second time I ordered there was only 1 option available. In 2 more weeks more options became available and I ordered again. STILL waiting for that order to show up. Every time you call you get put to a voice message that tells you to send an email. NO EMAIL HAS EVER BEEN ANSWERED AND NO PHONE CALL HAS EVER BEEN ANSWERED. It is the WORST customer service I have ever had.

    • So sorry to hear that! It looks like they are trying to sell the business (or possibly have sold it) which may explain all these inexcusable issues many of their customers are having. We don’t recommend them anymore but are keeping them on this list purely so that others can read the comments about the service to make a balanced and informed decision.

  • Ketoned bodies: ditto to all the recent problems listed here and elsewhere. What is particularly inexcusable is that the phone number is still active and some poor sucker has to answer all these angry phone calls. They do nothing other than transfer you to a voicemail that will not result in a response. They were happy to take our money but will not deliver or provide any recompense. I would encourage others to file a complaint with the better business bureau even though it is unlikely to have any resolution at this time. Very frustrating.
    We have tried others on this list and Factor 75 has always been good. We have had infrequent problems with them but they have always made it right when we have complained.